This Privacy Policy explains how ModalMind Marketing (“ModalMind,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, or use our services.
Information we collect
We may collect information you provide directly, including your name, business name, email address, optional phone number, service-location count, business needs, and communications with us. We may also collect limited technical information such as browser type, device type, pages viewed, referring URL, approximate location derived from IP address, and website interaction data.
How we use information
- Respond to inquiries and provide requested services;
- Schedule and manage consultations;
- Operate, secure, and improve our website and services;
- Send administrative or service-related communications;
- Send marketing communications only where permitted and, for SMS, only where the user has provided the applicable express consent;
- Comply with legal obligations and enforce our agreements.
SMS and mobile information
If you provide a phone number, doing so is optional. You will not receive SMS marketing merely because you submit a website form. You must separately select the applicable unchecked consent box to agree to service-related or marketing text messages.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for help, or contact us using the information below. Consent to receive text messages is not a condition of purchase.
We may share mobile information with service providers that help us deliver messages, such as telecommunications and messaging-platform providers, solely to provide those services on our behalf. Mobile information will not be transferred to third parties for their marketing use. Text-message originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging service.
How we disclose information
We may disclose information to vendors that process data on our behalf, such as hosting, analytics, scheduling, CRM, communications, and security providers; to professional advisers; in connection with a business transaction; or when required by law or necessary to protect rights, safety, and security.
Cookies and analytics
Our website may use cookies or similar technologies to operate essential features, understand website traffic, and improve performance. You may control cookies through your browser settings. Disabling some technologies may affect website functionality.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting, and operational needs. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is guaranteed to be completely secure.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you, subject to applicable law. You may unsubscribe from email marketing through the unsubscribe link in an email and opt out of SMS by replying STOP. Depending on where you live, additional privacy rights may apply.
Children's privacy
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Updates to this policy
We may update this Policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.
Contact us
For privacy questions or requests, contact:
ModalMind LLC d/b/a ModalMind Marketing
modalmind.io
hello@modalmind.io